Privacy Policy

1. Purpose of Information Collection:

We collect personal information from customers to process orders, provide after-sales support, and send information about products, promotions, or the latest services. Personal information includes: full name, delivery address, phone number, email, payment information, and other necessary details to complete the order.

2. Scope of Information Use:

Customer information is used internally within the company to process orders, support customers, and improve service quality. We are committed not to share, sell, or exchange customer personal information with third parties in any form, unless we have customer consent or a legal requirement.

3. Information Security:

We apply high-level technical and security measures to protect customers’ personal information from unauthorized access, misuse, or disclosure. Customer personal data is stored and protected by advanced security systems, and only authorized employees have access to this information.

4. Customer Rights:

Customers have the right to request us to update, correct, or delete their personal information at any time by contacting customer service. Customers can opt-out of receiving promotional or advertising information from us by selecting the “unsubscribe” option in related emails or notifications.

5. Information Retention Period:

Customer personal information will be retained for the duration necessary to fulfill the purposes for which it was collected, or until the customer requests deletion.

6. Use of Cookies:

Our website may use cookies to remember customer information to enhance the shopping experience. Customers can adjust their browser settings to refuse cookies; however, this may affect the website’s usability.

7. Security Commitment:

We are committed to complying with personal information security regulations as per applicable laws. Any questions or complaints regarding personal information security will be addressed promptly and satisfactorily.

8. Contact:

If customers have any questions or requests related to the privacy policy, please contact us through the following channels: